We take pride in the quality of our lighting products and strive to deliver an exceptional experience. If something doesn’t meet your expectations, we’re here to make it right.

Return Eligibility

• Returns must be initiated within 15 calendar days of receiving your item.
• Items must be unused, undamaged, and in their original packaging.
• Proof of purchase (e.g., receipt or order confirmation) is required.
• Custom or final-sale items are not eligible for return unless defective.

Return Process

1. Email [email protected] with your order number and reason for return.
2. Follow the return authorization instructions provided by our team.
3. Once received and inspected, you’ll be notified within 3–5 business days.

Refunds

If your return is approved:

• A refund will be issued to your original payment method.
• Processing time may vary depending on your card issuer.
• Shipping fees are non-refundable unless the return is due to our error or a product defect.

Need Assistance?

Our team is ready to help — reach us at [email protected]. Your satisfaction is our priority.